Ipsen, Cherry Valley, IL, announced a new digital gateway, Ipsen Connect. The customer service portal simplifies access to essential resources, including order history, service requests, and furnace documentation.
Key features of Ipsen Connect include:
- Convenient part management: Request or reorder parts, view order history, and access furnace documentation seamlessly.
- Streamlined service requests: Schedule maintenance, troubleshooting, or calibration appointments in just a few clicks.
- Best practices and expert insights: Access troubleshooting guides, online training videos, and answers to frequently asked questions.
- Real-time updates: Keep your operations informed and on track with live updates, including order status, active quotes, planned maintenance, and scheduled service appointments.
