Ipsen, Cherry Valley, Ill., offers free evaluations of any brand of vacuum heat-treating system in the United States. During this comprehensive inspection, an Ipsen Customer Service team member will check all major components of the furnace. The process typically takes under an hour, and Ipsen will provide a written health report with a suggested 18-month maintenance plan.
“Finding issues early, and planning for future maintenance, means less unexpected downtime and avoiding costly repairs,” says Ipsen Customer Service Sales Manager Matt Clinite. “Thanks to proper maintenance and regular service, many Ipsen furnaces built in the 1960s and 70s are still running today.”
In addition to the free evaluations, Ipsen’s aftermarket services include replacement parts; upgrades to hot zones, controls, and instrumentation; mechanical retrofits; and furnace refurbishments. With a global team of more than 120 field service technicians, Ipsen offers quick and easy access to troubleshooting and repairs, preventive maintenance, instrument calibrations, and temperature uniformity surveys.
