Rich Crawford, CEO and President of Integrated Global Services (IGS), Richmond, VA., is confident in the company’s growth prospects driven by strategic acquisitions, a strong business culture focused on talent development, and effective execution of its value proposition.
In an interview, Crawford revealed that IGS’ sales pipeline opportunities have doubled over the past year, although employee headcount has remained relatively steady. He attributes this surge to the company’s enhanced ability to communicate and deliver its distinctive service offerings while developing and aligning its talented workforce.
“We are seeing this reflected in our sales performance right now – we haven’t doubled our pipeline in the past 12 months because we have doubled the number of employees, it’s because we are getting better at communicating and executing the distinctive IGS value proposition, improving the way we align, and developing our talented teams,” stated Crawford.
A key growth catalyst has been the successful integration of Tube Tech Industrial, a fouling removal specialist acquired by IGS in early 2022. The acquisition complemented IGS’ existing services like Cetek and Hot-tek, bolstering its position as a valued advisor for clients’ critical equipment performance and asset integrity needs. Crawford expects to double Tube Tech’s revenue within the next 12 months.
“Since acquiring Tube Tech, we’ve developed a patented robotic solution that is revolutionizing how plants approach maintenance, inspection, and asset integrity. This versatile technology, built initially to restore fired heater convection section efficiency, is now also being deployed to coat internal pipelines with our proprietary HVTS solution.
“Automating these critical processes enhances safety by reducing human exposure to hazardous environments. Additionally, it dramatically accelerates project timelines, minimizing downtime and getting operations back online faster, whilst dramatically reducing emissions. It’s a truly disruptive technology with transformative potential that we’re just beginning to unlock across a range of industries and applications.”
Image – Tube Tech’s patented robotic solution.
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